Command Alkon Incorporated Data Sub-Processors
Additional Languages:
Product Sub-Processors:
| Sub-Processor | Description of Processing | Location(s) | Product(s) |
|
Amazon Web Services |
Cloud data storage |
U.S., U.K., and EU |
TrackIt, Command Cloud, MOBILEsales, MOBILEticket, MOBILEjobsite, MOBILEcommerce, Ticket Accounting, COMMANDassurance, HaulIt, BuildIt, Integrated Trucking, Digital Fleet |
|
Zello Inc. |
Push-to-talk wireless communications |
U.S. |
TrackIt |
|
42Gears Mobility |
SureMDM/Mobile device management |
U.S., U.K., and India |
TrackIt |
|
Whatfix |
User surveys |
India |
Command Cloud, TrackIt |
|
SingleStore |
Data index provider |
U.S., U.K. and India |
Command Cloud |
|
MongoDB/Atlas |
Database program/data storage |
U.S. and EU |
MOBILEticket, MOBILEjobsite, MOBILEcommerce |
|
Intuit Mailchimp |
E-mail communications |
U.S. |
MOBILEticket, MOBILEjobsite, MOBILEcommcerce, Integrated Trucking |
|
Google LLC |
Google cloud messaging mobile SDK notifications/maps and OCR |
U.S., U.K., and EU |
TrackIt, Command Cloud, Ticket Accounting, Integrated Trucking, Digital Fleet |
|
Apple, Inc. |
Apple push notification service mobile SDK notifications |
U.S., U.K., and EU |
TrackIt, Command Cloud, Digital Fleet |
|
Tableau/Salesforce |
Visualization and page generator |
U.S., U.K., and EU |
Command Cloud, COMMANDassurance |
|
Microsoft Azure |
Reporting through PowerBI |
U.S., U.K., and EU |
Command Cloud |
|
Mailgun Technologies, Inc. |
Outbound e-mail communications |
U.S. |
Ticket Accounting |
|
Cloudinary Ltd. |
Image CDN/optimization |
U.S. |
Ticket Accounting |
|
Heroku, Inc. (owned by Salesforce) |
Data storage |
U.S. |
Ticket Accounting, Integrated Trucking |
|
OCR.Space |
OCR |
EU |
Ticket Accounting |
|
Plivo, Inc. |
SMS messaging |
U.S. and India |
Ticket Accounting |
|
SumoLogic |
Support operations |
U.S., U.K., and EU |
Integrated Trucking |
|
New Relic |
Support operations |
U.S., U.K., and EU |
Integrated Trucking, TrackIt |
|
Auth0 (owned by Okta) |
Integration authentication |
U.S., U.K., and EU |
Optimization |
|
Rollbar Inc. |
Logging and monitoring |
U.S. |
Ticket Accounting, Integrated Trucking |
|
ScoutAPM |
Logging and monitoring |
U.S. |
Ticket Accounting |
|
Gorilla Safety Fleet Management |
Hours of service/DVIR |
U.S. |
TrackIt |
|
FullStory |
Analytics and session replay |
U.S. and U.K. |
TrackIt, Command Cloud, MOBILEsales, MOBILEticket, MOBILEjobsite, Ticket Accounting, COMMANDassurance |
|
Alchemer (f/k/a SurveyGizmo) |
Surveys |
U.S. and U.K. |
Command Cloud |
|
Twilio/SendGrid |
SMS messaging |
U.S. and EU |
Integrated Trucking, Command Cloud, Digital Fleet |
|
CloudAMQP |
Data cache |
EU |
Integrated Trucking |
|
Sentry |
Logging and monitoring |
U.S. and EU |
Integrated Trucking |
|
PubNub Inc. |
Logging and monitoring |
U.S. and U.K. |
Command Cloud |
|
Noregon TripVision |
Engine fault code analysis and vehicle maintenance reminder/reporting |
U.S. |
TrackIt |
|
Genesys |
Support operations |
U.S. and EU |
Command Cloud |
|
Files.com |
FTP server/UI |
U.S., U.K., and EU |
Ticket Accounting |
|
MetTel |
Cellular provider |
U.S. |
TrackIt, Integrated Trucking |
|
Salesforce.com, Inc. |
Customer relations management |
U.S., U.K., and EU |
TrackIt, Command Cloud, MOBILEsales, MOBILEticket, MOBILEjobsite, MOBILEcommerce, Ticket Accounting, COMMANDassurance, HaulIt, BuildIt, Integrated Trucking |
|
WhatsApp Business |
Customer communications |
U.S., U.K., and EU |
TrackIt, Command Cloud, MOBILEsales, MOBILEticket, MOBILEjobsite, MOBILEcommerce, Ticket Accounting, COMMANDassurance, HaulIt, BuildIt, Integrated Trucking |
|
Verizon |
Communications |
U.S., U.K., and EU |
TrackIt, Digital Fleet |
|
AT&T |
Communications |
U.S., U.K., and EU |
TrackIt, Digital Fleet |
|
Samsung Knox |
Device Management |
U.S., U.K, and EU |
Digital Fleet |
|
Avalara |
Tax Calculation |
U.S., U.K., and EU |
Command Cloud |
|
Pushy |
Communications |
U.S. |
Digital Fleet |
|
ATRack |
Telematics |
U.S., EU, and Taiwan |
Digital Fleet |
|
Sygic a.s. |
Mapping |
EU |
TrackIt |
|
Workato |
Automation/Integration |
U.S. and EU |
Command Cloud |
| Sub-Processor | Description of Processing | Location(s) |
|
Google, Inc. |
Cloud provider and analytics |
U.S., U.K., and EU |
|
Microsoft Corp. |
Cloud provider, communications, and D365 platform |
U.S., U.K., and EU |
|
Salesforce.com, Inc. |
Customer relations management |
U.S., U.K., and EU |
|
OpsGenie/Atlassian |
Support operations |
U.S., U.K., and EU |
|
Genesys |
Support operations |
U.S. and EU |
|
Elastic Cloud |
Support operations |
U.S., U.K., and EU |
|
Logz.io |
Support operations |
U.S., U.K., and Israel |
|
Statuscast |
Uptime reporting |
U.S. |
|
Dell Boomi |
Integration platform |
U.S. and U.K. |
|
Cookiebot |
Cookie permissions management |
EU |
|
Pardot/Salesforce |
Marketing automation |
U.S., U.K., and EU |
|
cVent |
Event management |
U.S., U.K., and EU |
|
SurveyMonkey |
Customer surveys |
U.S. and EU |
|
Jotform |
Form building |
U.S. and U.K. |
|
Workato |
Business integration and automation |
U.S., U.K. and EU |
|
Pathfactory |
Marketing automation |
U.S. and Canada |
|
Gong.io Inc. |
Sales support |
U.S., EU, and Israel |
|
Druva Inc. |
Data backup |
U.S., U.K., and EU |
|
HubSpot, Inc. |
Customer relations management |
U.S., U.K., and EU |
|
Wix.com Ltd. |
Marketing automation |
U.S., U.K., EU, and Israel |
|
WhatsApp Business |
Customer communications |
U.S., U.K., and EU |
|
DocuSign |
Business automation |
U.S., U.K., and EU |
|
Lusha |
Marketing automation |
U.S., U.K., and Israel |
|
Command Alkon Affiliates |
CAI customer support |
U.S., Colombia, India, Malaysia |
Updated: 4/23/26
Questions regarding Command Alkon sub-processors can be submitted to:
E-mail: privacy@commandalkon.com
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