Last Updated: July 27, 2023
What are cookies?
Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”).
Both websites and HTML emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.
Cookies help us
- Make our website/platforms work as you’d expect
- Save you having to login every time you visit the site
- Remember your settings during and between visits
- Improve the speed/security of the site/platform
- Continuously improve our website and platforms for you
Where we place cookies
We set cookies in a number of different locations across our services. These include:
- On our websites
- In the administrative dashboards of our websites
- On sites we host for our users
- On sites that use our plugins
- In the emails we send
- On some of our SaaS platforms
Types of cookies
The table below explains the types of cookies we use on our websites/platforms and why we use them.
|Category of cookies||Why we use these cookies|
|Strictly Necessary||These cookies are essential for websites and platforms to perform their basic functions. These include those required to allow registered users to authenticate and perform account related functions.|
|Functionality||These cookies are used to store preferences set by users such as account name, language, and location.|
|Analytics and Performance||Performance cookies collect information on how users interact with our websites and platforms, including what pages are visited most, as well as other analytical data. We use these details to improve how our websites/platforms function and to understand how users interact with them.|
|Advertising||These cookies are used to display relevant advertising to visitors who use our services or visit websites we host or provide, as well as to understand and report on the efficacy of ads served on our websites. They track details such as the number of unique visitors, the number of times particular ads have been displayed, and the number of clicks the ads have received. They are also used to build user profiles, including showing you ads based on products you’ve viewed or acts you have taken on our (and other) websites.|
|Third Party/Embedded Content||Our sites may make use of different third-party applications and services to enhance the experience of website visitors. These include social media platforms such as Facebook and Twitter (through the use of sharing buttons) or embedded content from sites like YouTube. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.|
Unless you disable the cookies on our website, by using our website you agree to use of those cookies.
When you use a web browser to access our sites, you should be presented with a “cookie banner” which will allow to accept all cookies, reject all cookies, or manage your cookies. Alternatively, you can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. The operating system of your device may contain additional controls for cookies. Please note, however, that some services may be designed to work using cookies and that disabling cookies may affect your ability to use those services, or certain parts of them.
To find out more on how to manage and delete cookies, visit aboutcookies.org.
To learn which cookies are associated with a particular SaaS product platform, please submit a request to email@example.com.
Or write to:
Command Alkon Incorporated
Chief Privacy Officer c/o The Legal Department
1800 International Park Drive
Birmingham, Alabama 35243
1-800-624-1872 (U.S. toll free)
0-800-022-9682 (International toll free)