Command Alkon Incorporated Cookie Policy

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Last Updated: July 27, 2023

Our Privacy Policy explains our principles when it comes to the collection, processing, and storage of your information. This Cookie Policy specifically explains how Command Alkon Incorporated, our partners, and users of our services (hereinafter “we”) deploy cookies, as well as the options you have to control them.

What are cookies?

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”).

Both websites and HTML emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.

How we use cookies

We use cookies for a number of different purposes. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow the display of advertising from selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action (clicking the “like” or “follow” button on a post, for example). Cookies are used in conjunction with our websites, but also may be used in conjunction with our SaaS product platforms. Advertising cookies are not used in conjunction with our platforms. Platform cookies are only used for efficiency and platform improvement.

Cookies help us

  • Make our website/platforms work as you’d expect
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • Improve the speed/security of the site/platform
  • Continuously improve our website and platforms for you

Where we place cookies

We set cookies in a number of different locations across our services. These include:

  • On our websites
  • In the administrative dashboards of our websites
  • On sites we host for our users
  • On sites that use our plugins
  • In the emails we send
  • On some of our SaaS platforms

Types of cookies

The table below explains the types of cookies we use on our websites/platforms and why we use them.

Category of cookies Why we use these cookies
Strictly Necessary These cookies are essential for websites and platforms to perform their basic functions. These include those required to allow registered users to authenticate and perform account related functions.
Functionality These cookies are used to store preferences set by users such as account name, language, and location.
Analytics and Performance Performance cookies collect information on how users interact with our websites and platforms, including what pages are visited most, as well as other analytical data. We use these details to improve how our websites/platforms function and to understand how users interact with them.
Advertising These cookies are used to display relevant advertising to visitors who use our services or visit websites we host or provide, as well as to understand and report on the efficacy of ads served on our websites. They track details such as the number of unique visitors, the number of times particular ads have been displayed, and the number of clicks the ads have received. They are also used to build user profiles, including showing you ads based on products you’ve viewed or acts you have taken on our (and other) websites.
Third Party/Embedded Content Our sites may make use of different third-party applications and services to enhance the experience of website visitors. These include social media platforms such as Facebook and Twitter (through the use of sharing buttons) or embedded content from sites like YouTube. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.

Granting us permission to use cookies

If the settings on your web browser are adjusted to accept cookies, we take this, and your continued use of our website, to mean that you accept our use of cookies. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site may not work as you would expect.

Unless you disable the cookies on our website, by using our website you agree to use of those cookies.

Controlling cookies

When you use a web browser to access our sites, you should be presented with a “cookie banner” which will allow to accept all cookies, reject all cookies, or manage your cookies. Alternatively, you can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. The operating system of your device may contain additional controls for cookies. Please note, however, that some services may be designed to work using cookies and that disabling cookies may affect your ability to use those services, or certain parts of them.

To find out more on how to manage and delete cookies, visit

Platform cookies

To learn which cookies are associated with a particular SaaS product platform, please submit a request to

Contact us

To contact us with questions or concerns about this Cookie Policy or our practices concerning personal data, please use the contact information below:

If you are a resident in the EEA, please note that where we act as a data controller responsible for your personal data, the legal entity is Command Alkon Incorporated in the United States. We will address all questions and complaints related to this Cookie Policy within a reasonable period.


Or write to:

Command Alkon Incorporated
Chief Privacy Officer c/o The Legal Department
1800 International Park Drive
Suite 400
Birmingham, Alabama 35243

Or call:

1-800-624-1872 (U.S. toll free)

0-800-022-9682 (International toll free)


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